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Contact Meritain Health Customer Service

Meritain Health Phone Numbers and Emails

Toll-Free Number:

  • (800) 925-2272
Call customer service
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Customer Service:

  • (888) 324-5789
  • (800) 566-9311
  • (517) 349-7010
  • (800) 748-0003

Meritain Health Emails:

Customer Service
accessibilityservices@meritain.com
service@meritain.com
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How to Contact Meritain Health Customer Service?

Most Popular Number:

(800) 925-2272
Total calls: 123 Issues resolved: 5 Last call: May 5, 2025
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PissedConsumer Reporter

The hotline for Meritain Health customer service is (800) 566-9311. Anyone in the United States can use this number to talk to a representative in necessary situations. Dialing these digits provides direct access to a conversation with a liaison specializing in health coverage, claims processing, remittances, or account oversight. The client service unit is available daily from 7:00 AM to 8:00 PM Central Time. Operating within this time frame every day ensures support during conventional waking hours throughout the United States.

To contact Meritain Health assistance via their website, start by visiting www.meritain.com. A "Contact Us" menu option is positioned at the homepage's pinnacle. Opting for this reveals a dropdown menu where customers can navigate to the "Customer Service" link. This selection directs them to a page featuring the phone number, mailing address, and an online form for lodging support requests. Meritain Health website endeavors to address form submissions within 1-2 business days. For prompt assistance with immediate matters during regular business hours, it's advisable to utilize the toll-free number.

The principal address for Meritain Health headquarters is 9201 Watson Rd, St. Louis, MO 63126. This specific street location proves helpful when contacting Meritain Health in a written format through postal mail. Instances where customers might need to dispatch paperwork, remittances, or letters, can make use of this address. By upholding a tangible office, Meritain Health can systematically handle written interactions with customers, enhancing its ability to cater to the diverse requirements of health insurance members spanning different areas.

The customer assistance division at Meritain Health contact functions daily from 7:00 AM to 8:00 PM Central Time, offering accessible aid to all customers, irrespective of their time zone. Within this timeframe, customers may dial the provided toll-free number or post inquiries on the website to receive prompt attention from a live agent. The provision of service during regular business hours guarantees that Meritain Health clients enjoy unfailing access to help from committed customer service representatives.

Meritain Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call Meritain Health is 8009252272. 72% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.

  • Be prepared for the call as Meritain Health may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Meritain Health Website:

Meritain Health Help Center:

Corporate Office Address:

Meritain Health
300 Corporate Parkway
Buffalo, New York 14226
United States

Other Info (opening hours):

Other Location:

2370 Science Parkway

Okemos, MI 48864

More contact details

Meritain Health Rating Based on 73 Reviews

Rating details

1.2
more details
Customer service
Website
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Meritain Health Customer Service Calls

172 TOTAL
CALLS
07:11 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Meritain Health?

Request for Information Question:

  • “Verification”
  • “Trying to find out why my CAT scan is not approved”
  • “Information for credentialing with your company”

Product/ Service Question:

  • “Insurance cancellation”
  • “Need new policy number”
  • “Insurance cards”

Account Question:

  • “Benefits not active”
  • “To access my health insurance account”
  • “Forgot id number”

Cards Question:

  • “Need new insurrance cards”
  • “Virtual card”
  • “Need a new card”

Payments and Charges Question:

  • “Payments”
  • “CVS is for the first time charging me $20.00 for prescriptions and it is supposed to be $10.00”
  • “Charges”

Activation/ Cancellation Question:

  • “Canceling insurance”
  • “To cancel a check that was for a provider”

Staff Question:

  • “Horrible service”
  • “Covered services”

Shipping and Delivery Question:

  • “I have not received my card yet and I'm trying to get my information so I can use my insurance”
  • “Never received xard”
  • “Branch Location”

Return/ Replace Question:

  • “Changing insurance”

Employment Question:

  • “I need benefits information. I just recently enrolled through my employer”

Other Question:

  • “Friend injured who has this healthcare”
  • “Enrolling”
  • “To get registered as a mental health provider”

Compare Meritain Health Customer Service To

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