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Contact Meritain Health Customer Service

How to Reach a Person at Meritain Health

Verified Contact Information

Toll-Free Number:

  • 1-800-925-2272
Call customer service
Send Message

Customer Service:

  • 1-888-324-5789
  • 1-800-566-9311
  • 1-517-349-7010
  • 1-800-748-0003

Meritain Health Emails:

Customer Service
accessibilityservices@meritain.com
service@meritain.com

Meritain Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Meritain Health Phone Number
1 (800) 925-2272
Average Calls duration
6 minutes
Most Popular Meritain Health Email Address
servicehelp@meritain.com
Issue Resolution Rate
Low (13% reported full resolution)
Meritain Health Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Meritain Health Customer Service?

Most Popular Number:

(800) 925-2272
Total calls: 127 Issues resolved: 5 Last call: Jan 26, 2026

The hotline for Meritain Health customer service is (800) 566-9311. Anyone in the United States can use this number to talk to a representative in necessary situations. Dialing these digits provides direct access to a conversation with a liaison specializing in health coverage, claims processing, remittances, or account oversight. The client service unit is available daily from 7:00 AM to 8:00 PM Central Time. Operating within this time frame every day ensures support during conventional waking hours throughout the United States.

To contact Meritain Health assistance via their website, start by visiting www.meritain.com. A "Contact Us" menu option is positioned at the homepage's pinnacle. Opting for this reveals a dropdown menu where customers can navigate to the "Customer Service" link. This selection directs them to a page featuring the phone number, mailing address, and an online form for lodging support requests. Meritain Health website endeavors to address form submissions within 1-2 business days. For prompt assistance with immediate matters during regular business hours, it's advisable to utilize the toll-free number.

The principal address for Meritain Health headquarters is 9201 Watson Rd, St. Louis, MO 63126. This specific street location proves helpful when contacting Meritain Health in a written format through postal mail. Instances where customers might need to dispatch paperwork, remittances, or letters, can make use of this address. By upholding a tangible office, Meritain Health can systematically handle written interactions with customers, enhancing its ability to cater to the diverse requirements of health insurance members spanning different areas.

The customer assistance division at Meritain Health contact functions daily from 7:00 AM to 8:00 PM Central Time, offering accessible aid to all customers, irrespective of their time zone. Within this timeframe, customers may dial the provided toll-free number or post inquiries on the website to receive prompt attention from a live agent. The provision of service during regular business hours guarantees that Meritain Health clients enjoy unfailing access to help from committed customer service representatives.

PissedConsumer Club

Contact Information

Meritain Health Website:

Meritain Health Help Center:

Corporate Office Address:

Meritain Health
300 Corporate Parkway
Buffalo, New York 14226
United States

Other Info (opening hours):

Other Location:

2370 Science Parkway

Okemos, MI 48864

More contact details

Summary of Meritain Health Customer Service Calls

177 TOTAL
CALLS
06:03 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Meritain Health?

Request for Information Question:

  • “Inquiry”
  • “Concern regarding incorrect name on my health card”
  • “Benefits questions”

Product/ Service Question:

  • “Insurance cancellation”
  • “Need new policy number”
  • “Insurance cards”

Account Question:

  • “Benefits not active”
  • “To access my health insurance account”
  • “Forgot id number”

Cards Question:

  • “Need new insurrance cards”
  • “Virtual card”
  • “Need a new card”

Payments and Charges Question:

  • “Payments”
  • “CVS is for the first time charging me $20.00 for prescriptions and it is supposed to be $10.00”
  • “Charges”

Activation/ Cancellation Question:

  • “Canceling insurance”
  • “To cancel a check that was for a provider”

Staff Question:

  • “Horrible service”
  • “Covered services”

Shipping and Delivery Question:

  • “I have not received my card yet and I'm trying to get my information so I can use my insurance”
  • “Never received xard”
  • “Branch Location”

Return/ Replace Question:

  • “Changing insurance”

Employment Question:

  • “I need benefits information. I just recently enrolled through my employer”

Other Question:

  • “Problemas en la aseguranza”
  • “Friend injured who has this healthcare”
  • “Enrolling”

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